Luggage Free Journey is India's doorstep luggage pickup & delivery service — built for travellers who would rather board a flight, train, or cab with just a backpack and pick up their bags at the destination, fresh and untouched.
Whether you are relocating between cities, checking out of a hotel a day early, or simply refusing to lug 25 kg through a metro rush — we take care of the entire journey between your two addresses, tracked end-to-end and insured up to ₹50,000.
Why we exist
Airline baggage fees keep climbing. Train luggage allowances are strict. Cabs and rickshaws add another hop with expensive per-bag surcharges. And even after all of that, your bags travel with you — never alone, never on their own schedule. We wanted to change that.
Luggage Free Journey lets you decouple your travel plans from your luggage plans. Book a pickup slot, hand over your bags to a verified agent, and pick them up at your destination — often before you even land.
What we do differently
- Doorstep-to-doorstep — pickup and delivery at exact addresses, not just city hubs.
- OTP-verified handover — every bag is released only after the customer's registered mobile receives & shares a 6-digit code.
- Insured up to ₹50,000 — automatic cover on every booking, with the option to declare higher value at booking time.
- Real-time WhatsApp updates — from PICKED UP to IN TRANSIT to OUT FOR DELIVERY, you know exactly where your bag is.
- Transparent per-kg pricing — no surge, no surprise fees, printable invoices auto-sent on delivery.
Where we operate
We currently serve the metros and tier-1 cities of India: Bangalore, Mumbai, Delhi NCR, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Kochi and Kolkata — with new cities being added every quarter. Check the booking page for the full, up-to-date list.
Team & support
We are a small, tightly-knit team of logistics operators, engineers and customer-experience folks. If you ever need to talk to a human, write to us at support@luggagefreejourney.com — most emails receive a personal reply within 4 working hours.